Step 3. Devices are connected via WiFi but no internet connection. 2023 AT&T Intellectual Property. Touch and hold Hotspot . Like your phones apps, your phone itself also stores cache files. No matter which you use, hotspots are incredibly convenient. Step 2.Tap Advanced options, change DHCPto Staticfrom IP settings, enter a custom IP like 192.168.1.20in the IP addressfield, and tap Save. No Internet You can manage and monitor the Linkzone using a Web-based interface, as with most hotspots. If youve ever connected to the WiFi at a coffee shop or the library, youve used a WiFi hotspot. You can also change the name of your hotspot. Alcatel Linkzone 2 Mobile 4G LTE Wi-Fi Hotspot. You can try clearing the system cache on your guest phone and see if your issue is fixed. Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. Thanks for the help! https://www.pcmag.com/reviews/alcatel-linkzone-t-mobile. There's no external antenna port, so if you're looking for a hotspot to use for home internet with a larger antenna, you're out of luck. Troubleshoot Your Mobile Devices Internet Connection 7. T-Mobile's network has improved by leaps and bounds with time. Confirm that the WIFI button is enabled and has the blue indicator onIf it is on and your phone does not connect automatically to the LinkZone 2 hotspot: Go to Settings on your phone. If you are in an area where there is poor network coverage, you might want to move to an area where there is better coverage. Ive been having the no internet problem for over a week after my linkzone worked fine for 2-3 weeks vincejrs 1 yr. ago https://youtu.be/4cpE6Kb1B9o try that video . Alcatel Linkzone 2 Connected But No Internet: Solutions 1. Step 2. The LinkZone 2 is a little plastic brick with some small blue indicator lights on the front. Alcatel How to Fix Hotspot Connected but No Internet iPhone. @yoyoeckmeyer, My alcatel wifi router show me that is no internet availeble. You cant give it a separate name. Anything under 128, including zero is expected and acceptable. Yes, your phone has a hotspot mode, but there are still reasons to get a dedicated hotspot. connection If not, what happens exactly when you try to use the internet connection on your other devices? 00:25. If you do have not already the right solution, it is a good idea to turn your phone off and then turn it back on to see if that fixes the hotspot issue on your phone. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. Explore ourFrequently Asked Questionspage orcontact usfor answers. It eliminates the need to manually enter a network name and password. Battery life on the 4,400mAh cell, on the other hand, was terrific, at 16 hours, 55 minutes of streaming. Once finished,it will automatically start repairing your Android system.After completing the repair process, you will get the system fixed successfully page below. shellay2002, Oct 29, 2018 by Lastly, if none of the above solutions have worked, then its possible that something is wrong with your router or other hardware. Hotspot Connected But No Internet Step 2.Select theDate & timeon the following screen. Make sure you have the paper with the admin password that came with your modem. The Linkzone uses a Qualcomm MDM9225, an LTE category 4 modem from 2012. Boost Mobile offers New Customers: Alcatel Linkzone 2 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data for $10. Router options are basic. There was much less difference in uplink speeds. Authentication errors are not that common with hotspots, however, you can try turning the password option off for your network and see if your devices can access the Internet. A WiFi hotspot is a place where people can get internet access, typically by connecting to a router. You can revive your dead Android device in a few simple steps. All rights reserved. Your connected devices will only be able to access the Internet if your host device has Internet access. The Best Mobile Hotspot Deals This Week*. Youll want to set a password, especially if youre in a public place. 1. In your original post, you stated that your devices can connect to the mobile hotspot but have no internet access. Order online, get free installation. Alcatel 1996-2023 Ziff Davis, LLC., a Ziff Davis company. Until and unless you know how the issue has occurred, it can take even hours to try and fix the issue. Your subscription has been confirmed. There is no option for a guest network, and no built-in speed testing or parental controls. gets connected but no internet access If you are not sure about this, you can fix the time and date settings on your Android devices as follows. The Alcatel Linkzone is the only hotspot available for T-Mobile. Dedicated hotspots don't drain your phone's battery. To troubleshoot the issue, try rebooting the router or modem, checking the device connections, updating the driver type, disabling other possible interfering devices, checking the firewall settings, resetting the network settings, using an alternative connection, or performing a system reset. The quickest fix is to restart one or both. The Alcatel Linkzone is small, portable, and affordable. Step 5. You can check the name of the shared network, ie. On the Web portal, you can see better details on signal strength, data usage, and battery remaining. Try to make sure your computer can recognize your iPhone via USB. Access Your Account: Use your account information sent to your email to sign in and set up your account. Alcatel Connected But No Internet However, you can choose to go the static route and allocate a static IP to your phone. $10 for 1 gig or $20 for 3 gigs. Update your devices software to the latest version via Settings System System Update Check for updates. See if Optimum is available for your home. Keep an eye on your inbox! But, before we do we're going to need some information from you. Then, hit Apply. Alcatel advertises six hours of battery life. If these settings have recently been changed by your provider, or if someone has modified these settings on your phone, you need to go back to the working settings to enable the Internet on your hotspot. The OnePlus phone showed 9.6Mbps. The result, in my testing, was that the hotspot topped out at about 30Mbps when T-Mobile's network was capable of much more. Learn MoreHow to Fix Android Phone Frozen Issues>, Ifyou have no idea about how tofix the hotspot connected but have no internetproblem on yourAndroidphone, here comes a powerful Androidsystem repair tool called DroidKit Andriod System Repairthat you can have a try before starting a factory reset.It fixes almost all system problems on a Samsung device, such as black screen, device frozen, stuck in fastboot mode,touch screen not working, etc.With an intuitive UI and step-by-step wizard, DroidKit makes the fixing process easy for everyone to follow and no technical knowledge is required., Free Download Select WIFI from the Settings menu. Scroll down and reset network ,it, Oct 24, 2019 by In addition, check to see if your phones hardware is functioning properly and that there is no physical damage preventing the connection. Most phones default the hotspot function to off, so youll have some setting up to do if youve never used it before. Go to the Windows start menu and type cmd to open Command Prompt and run it with admin rights. (You need to enter the passcode if you enabled it. Our 1.4 million members typically respond within 1 hour. Open the Windows Network Connections Panel, then go to Control Panel > Network and Internet > Network and Sharing Center. All Rights Reserved. Theyre almost always routers, just like the one you have in your home. The most common issue is usually related to the Wi-Fi network name or password being incorrect. You can use it as a hotspot anywhere you have data access. In a richer lineup, it would be a good low-end choice for people who can't afford or don't need more. Connect your device to your computer using either an included USB cable or a compatible connection type depending on what your Hotspot supports. The hotspot has USB-C and USB-A ports. Step 2. I'm that 5G guy. Although it supports most of T-Mobile's LTE bands (2/4/5/12/25/26/66/71), this means it can't tap into all of the lanes of 4G that T-Mobile generally makes available now. There's this, and the Franklin T9, which costs $6 less. New to the AT&T Community? Help me someone with advice other than run the troubleshooter or check if my settings are on, etc. ), Make sure that the connected device is connected to the right hotspot. It worked!!! WebAlcatel WiFi LINK is an app to manage all ALCATEL LINKHUB devices and Alcatel wireless routers belonging to the LINK family. Repeated tech support calls, network setting resets, and factory phone resets do not fix this. T-Mobile's only hotspot right now, the Alcatel Linkzone ($92 including a mandatory $20 SIM card), is a perfectly adequate, inexpensive modem for basic use. Select your wireless connection, then choose Connect. Hotspot Connection Make sure your phone's internet connection is working. It's just frustrating that this is essentially T-Mobile's only choice. The MDM9207 can only do 2x10MHz or 1x20MHz carrier aggregation and 64QAM encoding on download, and a single 20MHz carrier on upload. This will automatically turn your phone back on after it has been turned off. You can flush DNS to ensure it isnt causing any trouble. Tip: You can share your phone's mobile data with up to 10 other devices via a Wi-Fi hotspot. With no internet access. In four indoor tests in weaker-signal areas, the Linkzone averaged only 4Mbps down, while the phone pulled 12Mbpsprobably because of that antenna tuner. Last edited by TurboSri April 14, 2023 at 05:00 AM. $90.00 at T-Mobile. Lets dive in and learn how to stay connected with hotspots. Then, hit Apply. It depends on the color of the SIM you receive: care to share the instructions for others on the forum? If your devices are still connected to the mobile hotspot but you're experiencing an issue with your internet speeds, please keep in mind that your monthly plan is set to slow data speeds to a maximum of 128Kbps for the rest of the term once you've used 1GB of mobile data. New customers only. Alcatel Linkzone (T-Mobile) Review Finally, consider just using the hotspot mode on your phone. Toggle the Wifi Switch On/Off Airplane Mode Reboot the device Forget & Reconnect Check Power Saving Mode Update/Rollback Android OS Update the routers firmware Restart the modem/router Check if any third party app is causing the issue Clear cache storage and 3. If all of your devices have a connection to your wireless network, but you cannot access the internet, it may be due to an outage with your service provider. In order to get your Alcatel Hotspot working, follow these steps: 1. ), That speed difference continues at a distance, too. Mobile Hotspot Connected but No Internet Alcatel Have a question about Optimum Internet service? Its pretty self-explanatory from there. Essentially, they allow your smartphone to work as a router. It worked. Launch your internet browser and enter your routers IP Address in the address bar (this is usually 192.168.1.1). Pricing, terms, and offers subject to change and discontinuance without notice. But that's what T-Mobile is doing with hotspots. Its an incredibly useful tool. Under "Security," tap None. Quick Guide To Fix Alcatel Wifi Problems Check for intermittent issues? The difference showed up clearly in our tests. Go to Network Connections and right click on the virtual adapter> Properties> Internet Protocol version 4 (TCP / IPv4)> Properties. To test the signal strength, you can use a Wi-Fi diagnostics tool to check the strength of your connection. Alcatel Linkzone 2 will not work. Product-related questions? All Rights Reserved. If it is not, tap the APN to change its settings. You'll need it to login again. The USB-C ports can be used to connect the LinkZone to a PC as a USB modem; the USB-A port is for charging additional devices off of the hotspot's removable 4,400mAh battery. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. Troubleshooting Your Mobile Hotspot Connection Restart your hotspot and computer. If you have used all your data, you are done. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. Social media. H2O usually charges around $10/GB, which is on par with T-Mobile's prepaid rates and more expensive than T-Mobile's monthly plans, but sometimes H2O has blowout sales like 20GB for $50. Do any other devices on your network have issues? Choices. Going to 30 feet through a wall lowered uplink speeds to around 12Mbps. Weak or spotty signals can interfere with your devices ability to Giving Reputation Points is a great way to show your appreciation for their work. But you have to use it with Verizon's service, which is excellent quality, but considerably more expensive than T-Mobile's. 7. Otherwise, you can try the following: Ensure the app is updated. Step 2.You will see your current APN. There's a single light to show that Wi-Fi is on; three lights showing signal strength; three for battery capacity; and one to show if there are any SMS messages. Mine started working.. Got this solution from Youtube.. Hope it helps.. :). I've actually been here for every "G." I've reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also write a weekly newsletter, Fully Mobilized, where I obsess about phones and networks. Connected Now my devices connect to the hotspot but have NO INTERNET ACCESS. The Alcatel LinkZone 2 is a low-end hotspot that performs as well as you'd expect from its $90 price. The Best Smart Home Security Systems to Protect Your Home, Stay Connected with Optimum Mobile Hotspots. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Read Our AT&T Unite Explore (Netgear AC815S) Review, Read Our Verizon Jetpack MiFi 6620L Review, Avoid the Scammers: 13 Tips for Public Wi-Fi Hotspot Security, How to Rent an eSIM for Your Next International Trip. If the indicator light is not lit up, then your Wi-Fi may be turned off, in which case you should make sure that the power switch is set to on. Macbook. Order Your Alcatel Linkzone 2: Save when you bundle with 1-month of 2GB 5G/4G Data. The Device Manager dialog box will open. These plans are also a step backward after Sprint's hotspot plans, which allow 100GB of usage for $60/month. I will start with the simplest solution, so follow them in order: Restart your LinkZone 2 device Update firmware Check SIM Card Restore default APN settings Reset your LinkZone 2 device to factory settings Restart your LinkZone 2 Airplane mode will prevent an internet connection for both the phone and any device connected to it via the mobile hotspot. Step 1.Pull down the notification bar from the top of your phones screen. Thanks to Alcatel WiFi LINK App you can easily and seamlessly manage and control your hub and routers. Under the back cover, there's a little label with the default password, the battery, and SIM and microSD card slots. (This one doesn't.). Rule Out Airplane Mode 4. Dec 27, 2017 by So the company's hotspots aren't sufficient for primary home internet access, as Comcast says the median usage(Opens in a new window) in American homes is 220GB per month. To fix this, you can change the current band for your hotspot, and the following is how you do that. You can now try to connect to your mobile hotspot and see if you can access the Internet. Fix Alcatel Wifi Problems [Troubleshoot See if Optimum is available for your home: Sign into add enhanced services to your account now. Repair guides for Android cell phones manufactured by ALCATEL. If eligible, Alcatel Linkzone 2 bundled with 1-month of 2GB 5G/4G Data will be added to cart. When did you notice this issue started to occur? ipconfig /flushdns It is also possible that you have subscribed to a plan with insufficient high-speed data for your usage. If you're experiencing this issue with your laptop, are you able to connect any other devices to your cell phone's mobile hotspot and successfully use the internet connection? When you have Wi-Fi but no internet connection, the problem usually lies in your devices rather than your internet service provider. Why are my attachments locked on Cold War. Janet Robertson, don't know why but that didn't work on my phone, Nov 29, 2018 by Sign up for a Slickdeals account to remove this ad. Here are five easy methods to fix your Alcatel Linkzone 2 Wi-Fi router with no internet connectivity issue. Once youve got your hotspot up and running, youll need to connect. 2G uses less power than LTE does. Both your phones should have the correct date and time settings in order for the hotspot to work. The connectivity for the phone itself is working as it should. It's a good value for the price, but it has a lot of limits. You can check the method below to try to fix the hotspot connected but no internet issue. If you have an iPhone, your hotspot is named after your phone. Lets dive in and learn how to stay connected with hotspots. You can also sign up for prepaid monthly plans and data passes, and we had our hotspot up and running within a few minutes. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. This is most likely a network problem, not a phone problem, John Wander Stuck on "no internet" since yesterday Want to get more out of your mobile network? Type the following command and press enter to flush the DNS. While a smartphone can fill the void, there are tasks that demand the bigger screen of a laptop or tablet. Hi can any one tell me what problem is or hep so I've brought a alcatel one touch android for a presents it's brand new, but can't download any apps keeps saying no connection I don't want a sim card in there she's 7. did it work fine before? Some other possible explanations include possible interference from other wireless devices, a weak or unstable signal, or that your device may need to be updated with the latest software version. Once DroidKit detected your device, click the Start button to continue. 3. Accessing a WiFi hotspot is as simple as finding the wireless network and connecting. We got nearly eight, but that's because after four hours, the Linkzone dropped to 2G because its service plan ran out of LTE data. For Windows 10 users, from the Start menu, select Windows Accessories, and then select Quick Assist. Try a Different Device or Wi-Fi Adapter. WebAnswer It's possible that the line might need it's network refreshed. Graphics. Here are five easy methods to fix your Alcatel Linkzone 2 Wi-Fi router with no internet connectivity issue. They support more devices at once than your phone does. With that phone in 5G mode, I was getting an average of 70Mbps. Step 1. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. There are actually two types of hotspots: WiFi hotspots and mobile hotspots. Most hotspots assign dynamic IP addresses to the devices that connected. If you cant see it, click the Add button and add it. The Unite has similar RF performance to the Linkzone, but a big color screen that shows data usage and settings. All hope is not lost. All rights reserved. If eligible, Alcatel Linkzone 2 bundled with 1-month of 2GB 5G/4G Data will be added to cart. You may need to enter the network name (SSID) or password you setup in the modems settings. Are you still able to successfully use the mobile data on your cell phone? Try to restart the device that provides the hotspot and the device that receives the hotspot. 0 seconds of 1 minute, 13 secondsVolume 0%. Alcatel hotspot Oddly, you have to set it to 2.4GHz 802.11n or 5GHz 802.11acyou can't have both. Not everything can be done on a phone, so its nice to have internet access on your laptop whenever possible. For business use, a hotspot line can be billed separately, which many businesses require. Tap the option that says AP Band and change the band to 2.4 GHz Band. On the front, there are four lights for cell signal, Wi-Fi, SMS text messages, and battery status. Another possibility is that the router or modem that is associated with the Wi-Fi network could be malfunctioning or needs to be reset. Recommended ArticlesHow to Fix Samsung Phone Wont Turn On Issues >. If you have an older ZTE Z917 or ZTE Z915 hotspot, there's no reason to upgrade; this hotspot has the same guts. It'll burn your phone's battery, and may not have the range you get from a dedicated hotspot. Here, expand Network Adapter and right-click and update all the drivers inside it. All Rights Reserved. All the system issues are fixedand your Android device will be restarted. T-Mobile has two hotspot options. If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? Was this answer helpful? Manual or automatic connect, any SSID I assign the hotspot, my devices identify and connect as indicated by the phone itself and connected devices. 2. Restart Your Alcatel Linkzone 2 2. After your first month, you will pay $10/mo. Enter your zip code and email address on the promotion page and click "Check Availability Now". Windows. Alcatel The most likely culprit is a router or modem. Turns out, many other people have also felt the pain of limited internet access, and theyve taken steps to fix it. You'd consider that to be a failing, right?
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