Follow app instructions to configure your camera and add it to your home network. With the Kasa app, it is easy to set up a camera, configure settings, and monitor your home from anywhere in the world. 24/7 Recording: When 24/7 Recording is enabled, your camera record every minute of every day so youll never miss a thing. If not, try moving it closer. Power on the Kasa camera. 1. Q7.9: Can I turn my Kasa camera on or off from my mobile phone? To provide a better experience, we use cookies and similar tracking technologies to analyze traffic, personalize content and ads. Select your cameras location (e.g. Disable the firewall and Antivirus settings on the router and modem. The user will have to subscribe to one of our paid Kasa Care subscription plans to enable the features. With Kasa Cams Camera Power option you can enable or disable recording of video and audio. The subscription plan is also called Kasa Care. With Two-Way Audio in camera, not only can you watch the live view, but also can communicate to people via your smartphone. Wait till its light blinks orange and green. Here are some tips that may help when you get stuck in certain situations. Finally, Kasa offers an HD Camera, which is an HD camera with night vision and motion detection. Optional subscription costs: Through a Kasa Care plan, you get 30 days of cloud storage for one camera for $3 per month or $30 per year, or 30 days of storage for up to 10 cameras for $10 per . Q7.7: How long is the Kasa Cams power cord? Change the DNS server on the router to 8.8.8.8 and 8.8.4.4. There can be a number of reasons to change an SSID or password frequently, and a way to change everything in a group through the Kasa app, would be a HUGE benefit. 4. Portal, WPA/WPA2 enterprise and open/unsecured networks are not supported. 3. The downloaded clip will be saved in Photos on your phone, then you can sync it to your PC. Your browser does not support JavaScript. Q3.2: Can I view multiple Kasa cameras at the same time? Q&A of functional explanation or specification parameters, Yes, if this is your first Kasa device, you will be asked to create an account when you add your first camera. Your browser does not support JavaScript. You will be prompted to enter the devices serial number. Q5.3: Why there is no audio in the recordings from my Kasa Cam? For more details, refer to FAQ 1961. 5. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management, VIGI video surveillance is dedicated to your security. Follow the steps below, here take KC300S2 as a demonstration: 1. Now, open the app and log in using your login credentials. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy. When you disable this option, your camera will not record audio or video, and you will not receive any event notifications. Solution 8: Reset the router. Click: Device. With a Kasa Care subscription, the camera records clips only when motion or sound activity occurs. My workaround is to run an android emulator like Bluestacks and install the Kasa app and log in, thankfully they didn't put a limit on how many devices one account can log into. We appreciate your feedback.Click here to contact TP-Link technical support. Enable the Power Save mode and Activity Notifications as needed. If you have a problem with this step, please go to Settings->Wi-Fi on your smartphone and manually connect to Kasa Cams Wi-Fi network (same as iOS). Save my name, email, and website in this browser for the next time I comment. For SD card models such as KC105, KC115, KC400 or KC410S, etc., we do not provide free cloud storage or the Activity Notifications with Snapshots. Here you can view and manage all devices that youve added to Kasa. How to set one up on a TP-Link VPN router. This restricts access to your wifi network to only those devices that have been authorised by you. 2.1 Check the network list on the phone and manual connect to the camera Wi-Fi, The network name is Kasa_Cam_XXXX(Check the MAC Address on the label which is in line with some part of the network name). Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management, VIGI video surveillance is dedicated to your security, *Note: All Kasa devices require and only work with the Kasa for Mobile App. We'd love to get your feedback, please let us know how we can improve this content. accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, __livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID, id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ. Q4.3: What third-party services does Kasa Cam support? Click Next. Connect your phone to the camera Wi-Fi to operate the camera. Step 5 You will have an option Reset my Device or Dont Reset my Device. Note: Format your microSD card in the Kasa Smart app before using it. Solution 4: Choose the right frequency for the cam. If you want to turn on/off the camera, you need to switch it off manually or you may just plug the camera into a smart plug like HS100/HS105 and set a schedule to turn it on/off automatically. Q7.13: How to view my Kasa camera over the internet? Currently, the Kasa cameras dont support camera on/off command due to possible security risks. Or watch stream live video to your Alexa or Google Assistant supported display. By completing this form you confirm that you understand and agree to our Privacy Policy. The steps are as follows: Primarily, install the Kasa app on your mobile phone. Q7.16. Currently there is no setting on Kasa APP allowing us to switch to a different wireless network directly, we suggest you apply the same wireless settings (including the wireless network name, wireless encryption, and password) on your new router as on the old one, and there will be little necessary to change settings on the Kasa APP or Kasa device. Login the Kasa App with your cloud account. This manual contains all the contents of Kasa, how to add it, how to set up the functions of Kasa cameras, etc. Your camera must be powered on for the monitoring to take place. Look at the front of the Camera. Once you have met the system requirements, the next step is to download the Kasa App. Click on the red dot, and the manual recording will be on. Step 2 Using a paperclip to press and hold the reset button for 5 seconds. Q4.2: How can I use Kasa cameras with Chromecast? Does the Kasa Cam use the 2.4GHz or 5GHz band? Please turn off the services that may be blocking the internet such as VPN or firewall apps. Ability to share video footage with family and friends. [Blog] How to Extend WiFi for the Outdoor Wireless Security Camera? To provide a better experience, we use cookies and similar tracking technologies to analyze traffic, personalize content and ads. accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, __livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID, id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ. Release the Hold to Talk button when youve finished talking and you'll hear a chime as well. Once you've chosen your smart speaker . Enable or disable 24/7 Recording.Tap your in the live view page and tap 24/7 Recording. Press +, top right corner on the app Devices page. Log into your cloud account. But if you cannot see the camera when you are outside, please refer here for some troubleshooting. [General] Your Best Value 2K Pan-Tilt Camera. You can view the cams through the App on Bluestacks and through your phone simultaneously! Q4.1: How to view Kasa camera on a computer? By continuing to browse this website, you agree to our use of cookies and such technologies. If you need further assistance contact TP-Link Customer Support here. 1. The upload bandwidth for each camera would be around 2-2.5Mbps to stream a live feed or upload videos at 1080p resolution. Case 4 Unable to Connect to Your Wi-Fi Network. Its suggested to use an SD card which read and write speed is Class 10 or above to work with the KC105/KC115, if the SD card is Class 0/2/4/6 card, we cant promise it will work properly with the KC105/KC115. Case 1 Connect to Wi-Fi or No internet. 3. Solution 6: Update the firmware. . Relocate the camera in case there is any other device that may have interference with it. If you do not want to do it now, click on No Thanks, and we have completed the setup of Kasa Cam. By following these steps your camera will be removed from your TP-Link account and reset to the default settings. Learn more Dont show again. The notification frequency setting allows users to receive a single push notification per 5 minutes for multiple activities detected within this time period. If you enable this function, your camera can alert you whenever it detects motion. Disable WPS (Wi-Fi Protected Setup). Kasa cameras are powered by a battery, while other security cameras may be powered by a wall outlet. High Capacity Pick:Sandisk Ultra A1(128GB). Find the RESET button, press and hold the RESET button to reset the kasa camera. Select EDIT at the end of the row for the 5 GHz Frequency Band. 1. That includes Amazon Alexa, Google Assistant, or Apple's Siri. Any mobile device running iOS 10 or above, Android 5.x or above. Data breaches: Connecting your Kasa camera to wifi can potentially open up the possibility of data breaches, such as the theft of personal information. If you have a Kasa Care subscription for the camera, manual recording function can be enabled on the Kasa cameras live view interface. Will the clips triggered by motion/sound be uploaded to the cloud server or saved to the SD card? Then check if you can hear the audio while playing the videos. A Kasa account will allow you to manage the Kasa Cam and other Kasa devices. (7) Click Connect Now when the VPN connection is . It is essential to know exactly what data the camera is capturing and how it is being stored and transmitted. Q7.2: How much data will my Kasa camera use when watching live video or uploading the clips to Cloud? Please refer to the link to sign up if you don't have a cloud account. Top pick :Samsung Pro Endurance64GB , 2. For further details on TP-Link's privacy practices, see. WPS provides an easy way to connect devices to your wifi network, but it is not as secure as manually entering a password. Connect your smartphone to your home Wi-Fi network. To use Kasa cameras with Google Assistant, you need a Google Chromecast, a Google Home Hub and any smart display that supports Chromecast (such as a TV with built-in Chromecast). Learn more Dont show again. Learn more Dont show again. One: Connect to a 2.4 GHz channel. 7. This FAQ will guide you when you get stuck in certain situations. 1. If the audio is muffled or there is noise/echo when watching the live view or recorded videos of the Kasa camera, try below troubleshooting steps. Unauthorized access: Unauthorized users may gain access to your Kasa camera, compromising your security and privacy. Be The First To Get Exclusive Deals & News. 2) The clips triggered by motion/sound will be uploaded to the cloud server if your camera has a Kasa Care subscription. Check if the phone is connected to the router Wi-Fi and has internet access. Currently, one camera can be controlled or managed by only one account. 5. 5 ways to fix Kasa camera not recording. Connecting a Kasa Camera to Wifi has many advantages. *Note: We recommend that you never share your account information with anyone. If the 24-hour local recording function is enabled on the Kasa app, can the motion/sound detection function of KC105/KC115(SD Card model) work at the same time? Step 1 With your camera plugged in, remove the back cover. Set up the recording schedule feature so you can record footage at certain times of the day. Given that this process can take several minutes for each device, it can take a couple hours to reconfigure all the devices. A: If you cannot see the manual recoding button on the live view page of the camera, it is likely that you have not subscribed to the Kasa Care Plan, thus there is No free cloud recording for the camera. Check the LED status of the camera and make sure its blinking orange and green. Connect the other end of the cable into the supplied USB wall plug, and connect this into an available wall outlet. 2. Class 10 is one of the faster speed classes of SD card flash memory. The Kasa Camera has a night vision mode which allows you to monitor the area even in total darkness. 3. These cookies are necessary for the website to function and cannot be deactivated in your systems. 4. There are several risks associated with connecting your Kasa camera to wifi: It is important to take these risks into account when connecting your Kasa camera to wifi, and to take all necessary steps to ensure the security of your device. To change the Wi-Fi channel on a Kasana camera, connect it to the WiFi on your router. Note: Currently, there is no plan to support the OS such as Windows phone, Kindle or Kindle Fire, and the Kasa App is only available on mobile devices but not computers. We appreciate your feedback.Click here to contact TP-Link technical support. 3. 4. However, you can ask Google to show the camera again if you want to continue streaming. Set up the camera sharing feature so you can share access to your camera with other family members or friends. Q7.5: How do I change my login email address on Kasa App for Kasa cam? Heres how to reboot your router correctly: You may have updated the Wifi password and you havent updated this data in your camera, so your camera cant connect to your Wifi. This camera is designed to be used indoors, and offers features such as two-way audio, night vision, and motion detection. Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website. Add the Kasa camera: a) Ensure the camera is next to the hub. Kasa cameras can be easily integrated with other Kasa smart devices for added convenience and automation. Wait till its light ring blinks orange and green. Like any other smart cam, Kasa may encounter some connectivity issues that may cause your device to lose many functions such as remote control, voice control, uploading videos to the cloud, sending notifications to your smartphone, accessing the live view, and more. Q2.3: Why there is no clip or snapshot in the Activity Center when motion detected? A: Yes, the newly recorded videos will overwrite the old videos and this process will start from the oldest one. Easy Solutions. So if youre running your camera on an outdated update and you are facing connectivity issues updating your firmware may be the right solution for you. 4. What should I do if I fail to configure the Kasa Smart Wire-Free system? Three: Move devices that can lead to interference. Q6.6: How can I download a Kasa cam clip to my PC? All rights reserved. (6) Enter the User name and Password you have set for the PPTP VPN server on your router, and click Connect. How to set up my TP-Link Kasa Smart Wire-Free camera. 2. Q3.4: What should I do if the screen of my camera has an abnormal color (pink, purple, green, etc.)? Then open CamHiPro APP, click New device > Power is on, next step > Connected network cable. Hereon, follow the instructions given by the app. Seven: Turn your phone Wifi On. These cookies are necessary for the website to function and cannot be deactivated in your systems. Keep your routers firmware up to date. Once your camera is set up, youre ready to start using it. In this article, well explain how to connect your Kasa camera to your Wi-Fi network and the benefits of doing so. Get push alerts according to the trigger mode and detection sensitivity you choose to enhance your experience. You may need to adjust the media volume on your phone directly. Quick Tips How to set a schedule in the Kasa App TP-Link 20K views How to Reset Your Kasa Wi-Fi Security Camera: KC105, EC60, KC400, KC401 TP-Link Global Support 9.3K views How to Mount. Input the password of the Wi-Fi, and connect the camera to it. TP-Link takes your privacy seriously. Every Kasa Cam comes with a mountable base plate, indicator label and screws. These cookies are necessary for the website to function and cannot be deactivated in your systems. Malware: Connecting your Kasa camera to wifi can potentially expose it to malicious software, which can threaten the security of your device. If there are many moving objects in the scene the user takes, the time will be shorter. 2. Ability to securely store video footage on the cloud. You can reset it any time.FIND US AND FOLLOW US:Facebook: https://www.facebook.com/TPLinkTwitter: https://twitter.com. Step 7: Enable Activity Notifications. This will reset all the settings on the camera, including the Wi-Fi connection. Please ensure your network meets this requirement and if necessary, adjust the resolution accordingly to stay within the upstream limit. Then tap Remove Device. Q7.19: Whats the subscription plan for Kasa Cam? Try forcing the Kasa APP to close and stop it from running in the background. Copyright 2023 TP-Link Corporation Limited. After you successfully set up your camera, you will see the home page of the Kasa Smart app. Your camera will be removed from your Kasa account and restored to factory settings. Please turn it on for the best experience. Kasa uses Amazon Web Services (AWS) for cloud infrastructure and storage. You can use the camera or watch the live view without an internet connection, but please ensure both your phone and the camera are connected to the same wireless network. What should I do if Ive forgotten my password? Wait for a moment, the app will check for updates as well. But if you want to connect to a different wireless network, you may change the wireless network by resetting your kasa device, and then follow the regular setup process. 2023 security cams blog. Most importantly, however, the actual streaming experience would be affected by the surrounding wireless interference and the signal strength, even when the bandwidth is enough. Then set its sensitivity. Q5.2: What can I do if the audio from the Kasa camera sounds a bit muffled? The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites. Well also provide some helpful tips to ensure you get the most out of your Kasa camera. Currently, we don't have camera control software for a PC nor can we view the Kasa Cam directly on the web, you can use an Android simulator on PC to install the Kasa APP as a workaround. How Do I Reconnect My Kasa Smart Switch To Wifi? Enable MAC address filtering. VPN-based software such as AdGuard also needs to be shutdown. 6 Ways To Fix It. Disable remote access to your router. Step 3 Wait till the LED is blinking amber and green, then launch the Kasa App and click on Add device. Our camera's 2-way audio is half-duplex. What should I do if I fail to configure the Kasa Cam? No matter which Kasa camera you choose, they all offer features such as motion detectors, night vision, and the ability to connect to Wi-Fi for remote access. Step 2 Using a paperclip to press and hold the reset button for 5 seconds. Move and put the phone much farther away from the camera or at least put them in two different rooms and test the two-way audio again. SubscribeTP-Link takes your privacy seriously. Q6.8: If the Micro SD card has a capacity of 32G, how long can he record after enabling the 24-hour recording function? Check if there are any advanced settings on the router blocking the Kasa Camera, such as Access Control, MAC Filtering, etc. The general configuration steps of a Kasa Camera are as follows: 1. This error message indicates that your camera cannot find a suitable Wi-Fi to connect after scanning the surroundings. Q7.3: How many Kasa cameras can be managed by one account? Note: Kasa smart devices do support hidden SSIDs. 3. Solution 5: Prevent Wifi interference. Kasa cameras offer advanced features such as facial recognition, people detection, and remote zoom. All rights reserved. 6 Tips To Fix ILIFE Robot Vacuum Not Charging. Double-check the password of the Wi-Fi you input, you may verify it by forgetting the router network in the Wi-Fi settings on the phone and connecting your phone to the Wi-Fi again. The manually recorded clip can be up to 5 minutes long and users can view these clips in the Activity list on Kasa App (same place where the users . Once its installed, open the app and create an account. However, live video and audio streaming still work. There is no option on the Kasa APP that allows you to adjust the volume or mute audio. Follow the instructions in this article step by step to go through the entire setup process, then you can control your Kasa Smart Wire-Free camera with the Kasa Smart app. TP-Link, Reliably Smart Download for KC115 V3.8 Please choose hardware version: V3.8 > How to find the hardware version on a TP-Link device IMPORTANT : Model and hardware version availability varies by region. By completing this form you confirm that you understand and agree to our Privacy Policy. Q7.14: Does Kasa camera support local storage with a micro SD card? TP-Link knows the importance of the firmware so they periodically release new updates to provide fixes to any performance issues that may occur and improve the functionality and features of your device. Remember to follow the manufacturers instructions when setting up your Kasa camera. Once logged in, select Connection and then Wi-Fi. This error message indicates that your camera failed to connect to the router WI-FI. This includes the cameras IP address, port numbers, and any other settings related to the cameras connection to your home WiFi. Solution 1: Power cycle the Kasa cam. Follow app instructions to configure your camera and add it to your home network. After configured, you can watch the live feed from any Kasa cameras via a spoken command, and you can refer to this link to know the commands the camera support. On the live screen, there is the Schedule icon. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy. Optional subscription costs: Through a Kasa Care plan, you get 30 days of cloud storage for one . By completing this form you confirm that you understand and agree to our Privacy Policy. Unfortunately, it doesnt support to turn on/off the camera on the Kasa App at present. Connecting a Kasa camera to a Wi-Fi network for enhanced security surveillance is a great way to keep your home and family safe. 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