Well always be on hand with guidance and support to help you get the results youre looking for. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Suggested companies are based on peoples browsing tendencies. You will be lucky if the customer service answers the phone, the average time is 1 hour 10 minutes.Repeatedly being told the issues will be resolved with no concrete action.The emergency plumbing team arranged through KIER were shocked with the shoddy job by the builders.No refund so far promised for the wrong floorings either. Company reviews. I recently had my place rewired and a few things weren't how I wanted them. Here are 8 tips for writing great reviews. Recycling Operative - Kier Group Plc Careers Terrible customer service. Date of experience: 09 February 2022 Inept upper management working on an "old boys network" basis. Enter your name, phone number and email address. Property Results | Resident Service Portal - bridgend.kier.co.uk Follow. We will look at relevant evidence. Nobody seems able to locate any of the three that have supposedly arrived! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If necessary, we will produce a longer report. Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. We appreciate your views and will use them to improve our website. Resolver can help you send your complaints to Kier. If possible, well put right any mistakes we may have made. Sign in. However, if you want to express your concern or complaint formally, we will look into this ourselves and respond to you. Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or foi@bridgend.gov.uk. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council And all they can say is, cant get anyone to do the job!! Disgrace of a company ! . This is because it is better to look into your concerns while the issues are still fresh in everyones mind. If we find that we got it wrong, we will tell you what and why it happened. I have now contracted the council to show what they have done. Customer service is awful and they dont accept responsibility . kier were doing work on behalf of BT and dug my drive up, they then decided to fix it by throwing tarmac over which has now come apart, I have been complaining to them for 3 weeks and they keep ignoring me. Consumer guides, newsletters, surveys and more! Property Results | Resident Service Portal - Kier Get started now and lets get this sorted. Then like us on Facebook and follow us on Twitter. Write a review. I see a lot of ppl complaining about kier.They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. We offer a chargeable service to businesses within Bridgend County Borough. When you express your concerns or complain to us, we will usually respond in the way we explain below. 1 Kier Group reviews in Bridgend. If there is a simple solution to your problem, we may ask you if you are happy to accept this. If we find there is a fault in our systems or the way we do things, we will tell you what it is and how we plan to change things to stop it happening again. We appreciate your views and will use them to improve our website. Manchester- Optimum House. This will be provided for each financial year. Reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. I shall have no option but to now take this up in a more formal legal way . We can collect larger household items such as sofas, doors and beds. (In any event, regardless of the circumstances, we will not consider any concerns about matters that took place more than three years ago.). Contact details. Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. So many issues with everybodys homes its unbelievable. 17 Juin 2022 | dangerously in love cover art | dangerously in love cover art Find opening times for Kier in Maesteg Road, Tondu, Bridgend, CF32 9HZ and check other details as well, such as: phone number, . If you think a vehicle has been abandoned, you can report this to us online. For the best experience please use a JavaScript enabled browser. If your concern is straightforward, we will usually ask somebody from the service to look into it and get back to you. We can advise you about such organisations. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 gareth.barnes@kier.co.uk. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. Kier Group Employee Reviews for Truck Driver in Bridgend If it is more serious, we may use someone from elsewhere in the Council or in certain cases we may appoint an independent investigator. I see a lot of ppl complaining about kier. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. We will deal with your concern in an open and honest way. Anybody knows if you can call someone here criminal? when a legal framework applies and we will then advise you about how to make your concerns known. Employers / Post Job. If there are any lessons to learn from addressing your concern then the member of staff will draw them to our attention. If necessary, we will talk to the staff or others involved and look at our policies and any legal entitlement and guidance. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Bank Holiday Service Changes and Opening Hours Strike Action Service Updates Patient information about Streptococcus A (Step A) infections Support With the Cost of Living Vaccinations - Flu Vaccine and COVID-19 Booster NHS 111 Wales Local NHS Health Services Support for parents, families and carers Cancer Support Organ Donation Help Support for our Ukraine Visitors in Cwm Taf Morgannwg . Additional sacks for refuse because you have run out - Must be pre-ordered via the . Our drainage is so bad they have had to redo so much of it and the road we have just finally a year late had laid has got to be dug up to have a new drain laid. Find out when you can expect your delivery of blue and green bags. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, We take your concerns and complaints seriously and try to learn from any mistakes weve made. You can report a damaged or faulty street light online via My Account. Best and worst companies at resolving issues. In times of trouble or distress, some people may act out of character. writing to: Public Services Ombudsman for Wales, 1 Ffordd yr Hen Gae, Pencoed CF35 5LJ. Bridgend Local - Kier Group CEO is optimistic that, with | Facebook 3 Hendre Vale, Pencoed, Bridgend, CF35 6LN. 2023 Trustpilot A/S. If possible, we believe it is best to deal with things straight away rather than try to sort them out later. . Property Results | Resident Service Portal - bridgend.kier.co.uk Would recommend everyone to steer clear whether that's in an employee role or as someone purchasing any services from them. Absolute shocking experience and service with them, 6 months and still waiting for someone to come out and repair a very dangerous area within my garden. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 They were so bad that Sheffield Council actually took control of repairs back in house once the contract was up for renewal. After build clean was very poor.Other snags were corrected, but not without reminders.Don't complete your sale until the property is properly finished. We will also ask you to tell us what outcome you are hoping for. kier bridgend complaints Tel: 01656 643643 Email: . We will make sure that your dealings with us in the future do not suffer just because you have expressed a concern or made a complaint. Last Service 27/04/2023 Next Service 04/05/2023 Refuse Sacks collection. Click on a service above for more options or click here to look up another property. Nov 09, 2020. Refuse service complaint; Report missed collection; . Kier | All Locations We also ensure all reviews are published without moderation. If you have requested a missed collection before 12pm they should be collected today. We will explain how and why we came to our conclusions. We have a separate policy for Social Services complaints. Ppl of ethnic origin get blackballed or a victim racial filtering. Email: They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. Reviews from Kier Group employees about working as a Recycling Worker at Kier Group. . If you need help, you can speak to someone on the Meic Helpline (phone 080880 23456, www.meiccymru.org) or contact the Childrens Commissioner for Wales. Bins across Wales being left uncollected as staff are self isolating Tel: 01656 643643 Cardiff - Conway House. I was picking up my wife, with the kids in the back. All it took was one call and I had an electrician out within two days. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. We will aim to resolve concerns as quickly as possible and expect to deal with the vast majority within 20 working days. If we do not succeed in resolving your complaint, you may complain to the Public Services Ombudsman for Wales. Complaints Officers can advise on the type and scope of complaints they can consider. Click on a service above for more options or click here to look up another property. Property Results | Resident Service Portal - bridgend.kier.co.uk I am posting my review back.I have contacted Kier Services because one if their collaborator blocked our car and tried to beat my daughter and me I have everything in video and will post on every single social media.The company never apologised, they are cow boys and the world should know that women arent in security when these people are around If the review is deleted I ll post again.Im still fighting to these days for consequences of that shamefull behaviour. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Complete health and safety risk! These folks decided to conduct work outside our block of flats at 2 in the morning. Garden waste collections are available to Bridgend County Borough residents. Working at Kier Group: 685 Top Reviews | Indeed.com Kier Complaints Email & Phone | Resolver UK If there is a specific business need a member of the recruitment team will engage with agencies who have signed up to our PSL to ensure all . . All complaints related to the standards (or any other service provided in Welsh) will be taken seriously and will be fully investigated to establish the validity of the complaint. The Ombudsman is independent of all government bodies and can look into your complaint if you believe that you personally, or the person on whose behalf you are complaining: The Ombudsman expects you to bring your concerns to our attention first and to give us a chance to put things right. For example, where you asked for a service and we see straight away that you should have had it, we will offer to provide the service rather than investigate and produce a report. This policy is also available in Welsh at our public buildings and on our website. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. If the member of staff cannot help, they will explain why and you can then ask for a formal investigation. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Kier. Bridgend County Borough Council is committed to dealing effectively with any concerns or complaints you may have about our services. You can report a missed recycling or waste collection online via the Kier website. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Property Results | Resident Service Portal - bridgend.kier.co.uk Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. It may be worth issuing helmets and harnesses for that style of driving and tin openers for all the unlucky road users around him. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. . Employees will also be made aware of the need for records of all written complaints, investigations and outcomes, against the councils compliance with the Welsh Language Standards to be retained and to be included and published in the Councils Annual Welsh Language Reporting process. Conway House. Bought a new built property in Corby, nothing has gone right since day one - they put wrong flooring to start with, major plumbing issues and shower not working, now being told it is major issue and needs knocking walls and pipes relocating!!! Click on a service above for more options or click here to look up another property. Instead, theyre full of the info you need to get things sorted. Register for nappy and absorbent waste collections, and find out the rules for using this service. You can ask for a copy of our form from the person with whom you are already in contact. Typical big company really. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Thursday every week. Please place your recycling and waste at your propertys edge by 7am on your collection day. Additional sacks for refuse because you have run out - Must be pre-ordered via the Customer . Click on a service above for more options or click here to look up another property. Thank you for taking the time to submit your feedback. We believe that all complainants have the right to be heard, understood and respected. I was unfortunate enough to be behind one of Kier's flatbed pickups a few months ba ck when his full load started hurling off the back of the flat bed onto my mini a few months back, the damage to my car was just short of 1,000 I have video footage as well as 2 witness statements however the driver of Keir was well aware of the incident as he come back around the roundabout to remove all the load which ended un being in pieces - black plastic sheets of some sort. Chris. Kier Opening Times in Tondu. The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the council and our partners across the community in one place. Working at Kier Group in Bridgend: Employee Reviews | Indeed.com Find jobs against a refusal to grant you planning permission or the decision not to give your child a place in a particular school so, rather than investigate your concern, we will explain to you how you can appeal. 2023 Resolver Consumer Online Limited. Resolver is free. If you are reporting a missed recycling collection, you can also select what container or bag was missed, and if a sticker was applied. Working at Kier Group in Bridgend: employee reviews about Pay You can get in touch with our central complaint contact point on tel 01656 643565 if you want to make your complaint over the phone. You can also use this concerns and complaints policy if you are someone under the age of 18. 62 Village Court, Broadlands, Bridgend, CF31 5DY. Just raise a case and leave feedback after. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Kier Tondu opening times Maesteg Road | FindOpen UK Upload your CV. Information provided by various external sources. ComplaintsLegal and Regulatory ServiceBridgend County Borough CouncilAngel StreetBridgendCF31 4WB. Your feedback. Click on a service above for more options or click here to look up another property. I myself have lost in the region of three weeks pay waiting for cowboys from kier who make appointments and then never turn up. private residential homes, specialist health providers) you may wish to raise the matter informally with them first. Thank you for your understanding. Kier Group Reviews in Bridgend | Glassdoor Simple! Create a profile and sign up for Job Alerts. You can express your concern in any of the ways below. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council (MASH) The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the . Let us know you've had a happy experience, Let us know you've had an average experience, Unreasonable Behaviour Vexatious Policy December 2022 - PDF 172Kb, Insurance Claims Complaints Procedure - DOCX 14Kb. Sometimes, you might be concerned about matters that are not covered by this policy e.g. Snapshot; Why Join Us; 704 . Ive had two separate major issues with my property since moving in and Kiers representatives have tried their utmost to avoid taking any accountability for both of them. Recruitment Agencies - opportunities at Kier are managed by our internal recruitment team. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 . Opens in 1 day. Driver Loader - Kier Group Plc Careers Reviews from Kier Group employees about working as a Truck Driver at Kier Group in Bridgend. Property Results | Resident Service Portal - bridgend.kier.co.uk Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. , I started work for kier on monday (it's now wedensday) I was doing some construction work on there site in luton working on a school. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. The extent of this investigation will depend on how complex and how serious the issues you have raised are. If you had to pay for a service yourself, when you should have had one from us, or if you were entitled to funding you did not receive we will usually aim to make good what you have lost. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. I would highly recommend them. In some instances, we may ask to meet you to discuss your concerns. And we had to send them proof !And during that 70 days - not one apology ! Resolver is a totally free service that you can use to complain effectively. He was professional and patient. Bridgend Maesteg Road, Tondu Bridgend CF32 9HZ Cardiff - Conway House Conway House. Start of main content. Additional sacks for refuse because you have run out - Must be pre-ordered via the . Kier Group. Ppl of ethnic origin get blackballed or a victim racial filtering. Kier | Contact us Last Service 14/04/2023 Next Service 20/04/2023 Refuse Sacks collection. I have contacted Kier on numerous occasions and still had no response .. The person looking at your complaint will usually need to see the files we hold relevant to your complaint. Property Results | Resident Service Portal - bridgend.kier.co.uk Enter your postcode and, when prompted, select your address from the drop-down menu. Find more info on Cylex | See Reviews . Refuse service complaint; Report missed collection; . 2nd Floor, Optimum House, Clippers Quay, Salford Fill in the online form. Email: You may change your settings at any time or accept the default settings. . We may exceptionally be able to look at concerns which are brought to our attention later than this. View our cookie policy here. have been treated unfairly or received a bad service through some failure on the part of the body providing it. Cardiff - Conway House. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. And one of Kiers workers was grinding metal and sparks was flying everywhere. The service Ive received from Kier has left a very bad taste in my mouth! Kier Group plc. Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 gareth.barnes@kier.co.uk. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. We appreciate your views and will use them to improve our website. Its nothing but hassle and stress getting them to do anything and I very much wish id purchased from a different house builder who values their customers. Best job I have ever had, wish I had gotten my class 2 license years ago and worked at Kier. If we did not do something well, we will aim to put it right. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council If we got it wrong, we will always apologise. Unfortunately this position has been closed but you can search our 470 open jobs by clicking here. If you are experiencing an infestation of Mice, Rats, Bed bugsor Cockroachesat a residential property, we can arrange a free visit from our Pest Control Team. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. You will then be given the name of the person responsible for communicating with you while we consider your complaint. Bridgend County Borough Council embraces the Service Delivery, Policy Making and Operational Welsh Language Standards with which it is expected to comply positively and will strive to ensure that the use of the Welsh language in Bridgend is developed and promoted. We will ask you to tell us how you would like us to communicate with you and establish whether you have any particular requirements for example, if you need documents in large type. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. This policy does not apply to Freedom of Information or data access issues. 4 Red Oaks, Pencoed, Bridgend, CF35 6LH. Find out how we enforce anti-littering rules in Bridgend County Borough. also considers our response to complaints at least twice a year. We share summary (anonymised) information on complaints received and complaints outcomes with the Ombudsman as part of our commitment to accountability and learning from complaints. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. We aim to learn from our mistakes and use the information we gain from complaints to improve our services. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. 685 reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Updated on 24/03/2023 . Submit Review . Operative. Manchester- Optimum House. 46 Pyle Inn Way, Pyle, Bridgend, CF33 6LP. have been disadvantaged personally by a service failure or have been treated unfairly. If you do not want this to happen, it is important that you tell us. Home | Resident Service Portal - Kier
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