stubhub notice of dispute

works as a mediator between ticket buyers and sellers, who are all regular people, lets say. HVn1+9x,R-@C-S}k":(%ERA0h!>mnaq./wej]_>e82ea8|w>i,7_x0x6[b8/)DQK8a yN&9v^ '].i}wonpl4 R -tS QFdjr@_ TOx`r K StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. I'll be there to see them go bankrupt. The notice of dispute must be addressed to the other party as per the official address and person specified in the contract. Cookie Notice 4 if you have questions about listing tickets. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. Sell. Help us improve this article with your feedback. How do I ask Stub Hub to list an event for which I have tickets? Its possible that someone with an identical problem has posted for help before. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. Sorry we couldn't be helpful. Go to 'My tickets' then Orders in each one to see if you bought tickets. Industry: Employment Services , Services to Buildings and Dwellings , Other Support Services , Semiconductor and Other Electronic Component Manufacturing , Other Specialty Trade Contractors See All Industries, General Freight Trucking , Lessors of Real Estate , Business Support Services , Employment agencies, Help supply services, Building and office cleaning services, Packaging and labeling . StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. 0000007066 00000 n By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 5m$. Submit your case! Privacy Policy. San Francisco, CA 94105, A copy of the Notice of Dispute form is available through a link in the user agreement on StubHubs website (or by searching for StubHub notice of dispute on Google), and a copy is appended to this article as Exhibit A, StubHub Article, Notice of Dispute. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. All Rights Reserved. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Doesn't matter that the sales happened close together. Yes No Still Need Help? [3] StubHub Hit with Class Action After Pulling FanProtect Cash Refund Promise for Coronavirus-Related Cancellations. ClassAction.org. . A Notice to StubHub should be sent to StubHub Inc., Attn: Litigation Department, Re: StubHub Notice of Dispute, 199 Fremont Street, 4th Floor, San Francisco, CA 94105 United States. Go to solution Dispute Cancellation Fee Hello, My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. Dear sir/madam, I am writing to request an investigation of the following; Dispute 1. I read somewhere that if you dispu vshare te a StubHub charge, they will lock you out of your account until it's dropped. StubHub will send any Notice to you to the physical address we have on file associated with your StubHub account; it is your responsibility to keep your physical address up to date. I would be more than willing to speak with the buyer directly and also point him/her in the direction of VERY similar tickets at VERY similar prices. Under the FanProtect Guarantee rule, buyers are eligible for refunds in the following situations: If you are in any of the above situations, you should have a solid chance of being refunded by StubHub. Thanks to all authors for creating a page that has been read 59,334 times. Required fields are marked *. [5] If your refund demand is for more than $10,000 (which seems unlikely in most cases; if youre buying those kind of tickets, take me with you next time), you may be required to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis. If you can do that, it will be up to the arbitrator to determine how much StubHub must pay for the arbitration costs. [2] StubHub said theyd refund canceled tickets, but now theyre taking that back (StubHub is here for you. 0000001008 00000 n the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. The contact number is only for US and Canada. StubHub is supposed to respond to your Notice of Dispute form within 30 days after the date your form is sent (mailed) according to the user agreement. In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. I ordered tickets but can't view them online even with the access code. hb``c``ig mOP0p4 A1*?7 "1Nbc |OO^ Wwawf7d4Da@ F endstream endobj 81 0 obj <>/Filter/FlateDecode/Index[5 52]/Length 20/Size 57/Type/XRef/W[1 1 1]>>stream All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier. Suite 204 No. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. They'll respond within 30 days. 2 if you have questions about buying tickets. Exhibit A, StubHub Article, Notice of Dispute, Exhibit B, StubHub Article, Consumer Demand for Arbitration, https://www.stubhub.com/legal/?section=ua, Exhibit C, StubHub Article, Request for StubHub to Pay Fees, https://www.adr.org/sites/default/files/Consumer_Demand_for_Arbitration_Form_3.pdf, International Society of Primerus Law Firms. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). h A{ Read on to find out what your best chances of getting a StubHub refund are. https://omegle.onl/. Industry: Utility System Construction , Other Heavy and Civil Engineering Construction , Other Specialty Trade Contractors , General Freight Trucking , All Other Telecommunications See All Industries, Highway, Street, and Bridge Construction , Water, sewer, and utility lines, Heavy construction, nec, Wrecking and demolition work, Excavation work, Special trade contractors, nec, Trucking . DoNotPay doesnt care about that. As others have replied, you don't have any grounds to dispute the fee. It took 7 weeks for them to get back to me outside the 30 day window it states on their guideline policy. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. Birmingham, Alabama 35203 8, Ch. The company prides itself on being a Fan-to-Fan service. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. Use of this website signifies your agreement to our, / Don't want the tickets I bought and want to dispute the charge with my credit card company. All you need to do is follow these short steps below: Enter the payment method you used for your tickets, Specify its StubHub you want a refund from, Give us your email and date of birth details. I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. There are only two ways to request your refund from them on your own: If you think youre eligible for a refund from StubHub, one way you can try requesting your money back is by calling the company on the phone. %PDF-1.4 % With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. Lets dive into it right away. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. All you need to do is follow these short steps below: Voil! {cY~3UJ1LUh_p0xD3;UhmkD^Fbhp&k!U(gy?4fJ hBX$_f5` LgZ@g]4Y2OuWX#-Yhz6Z4Say*]jw#25i:a Y endstream endobj 63 0 obj <>stream Bite the bullet , pay the penalty, move on. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. Fax: 601.707.7913, 1 Timber Way Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. Sorry we couldn't be helpful. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? That may be the best way to protect you, the fan, from StubHub. The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. 185 0 obj <>stream The bank issued a charge back. % of people told us that this article helped them. Here is the instructions off the website. Event, artist or team. If Customer Service is unable to resolve the dispute to your satisfaction, please notify us of your dispute by sending this form . A Notice to StubHub should be sent to StubHub Inc., Attn: Litigation Department, Re: StubHub Notice of Dispute, 199 Fremont Street, 4th Floor, San Francisco, CA 94105 United States. StubHub Notice of Dispute. Does StubHub Give Refunds? StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. H[k0g}LC7'nB.,IK8[2^wa>Tg_]@H9z6t:`%>r%1UnniM DY2\a. You may download a form Notice. [3], What you may not know, however, is that StubHubs user agreement[4] contains a provision that lets you file a refund arbitration claim against StubHub and requires StubHub to pay all of your (and their) arbitration costs. When you transfer tickets on Ticketmaster, it generates an email that indicates that the tickets have been forwarded. Go to 'My tickets' then Orders in each one to see if you bought tickets. April 7, 2020 (https://www.classaction.org/blog/stubhub-hit-with-class-action-after-pulling-fanprotect-cash-refund-promise-for-coronavirus-related-cancellations). StubHub provides an online platform and related services ("Services") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events ("Tickets") and we may make such Services available internationally via one or more of our websites, our mobile applications and/or associated services . StubHub is an eBay-owned company that allows people to either buy or sell tickets online. Hurry up and access DoNotPay from any web browser to check out everything we offer. This is not StubHubs fault. Poor customer service is the biggest pet peeve to DoNotPay. 0000013933 00000 n Like others, I filed for a Notice of Dispute via certified mail to StubHub. The StubHub marketplace works as a mediator between ticket buyers and sellers, who are all regular people, lets say. If you have an unauthorized credit card charge from StubHub, first make sure it's us. The clause is designed to protect both buyers and sellers. 96 0 obj <> endobj I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. To give you an example, we go out of our way to sort your issues with: We have helped over 300,000 people with their problems. hb`````e```_ This article was co-authored by wikiHow staff writer, Eric McClure. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. Usually, you'll have to do this in person, which is the most secure and effective method. to check out everything we offer. An email might never be responded to, and the same goes for phone calls. ("StubHub has failed to refund Plaintiff Koble for [his] ticket purchase."). 0000008110 00000 n Pro tip: Each number appears to go to a different department. Tel: 205.795.6588 StubHub is no stranger to customer dissatisfaction regarding both sellers and buyers. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. Address the envelope: StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute 199 Fremont Street, 4th Floor San Francisco CA 94105 How do I get a refund from StubHub? Buy sports, concert and theater tickets on StubHub! Sorry but that's how it is. Lindsay is the author of this solution article. Do you have more than one StubHub account? Unfortunately, you're out of luck since you had the dreaded double-sale. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. StubHub gets a lot activity from users on Facebook than it does on Twitter. It is derived from the folk poets of West Africa, Caribbean-style toasting and American Blues and Jazz sounds. Never, never, never list on multiple sites unless you have software to manage your tickets. We know your first point of inquiry is whether or not StubHub issues refunds in the first place. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. If you don't want your tickets and file a dispute, we'll deactivate your StubHub account. For the reasons described above, the likely result of these quick-fire response and payment requirements is that StubHub will agree to pay your refund claim on or around the due date. Create your signature and click Ok. Press Done. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! 1 if you bought tickets and you have a problem with them. It basically consists of repetitive rhyming with a catch beat. Seven weeks later Chase stated that StubHub agreed to issue a refund and the dispute was settled. November 23, 2021. Xc:b~f9 R$N1Nc`+i\`4cWS+ * 138 0 obj <>/Filter/FlateDecode/ID[<6D5A080239669B4E8D74EB9C14FB44CD>]/Index[96 90]/Info 95 0 R/Length 160/Prev 119390/Root 97 0 R/Size 186/Type/XRef/W[1 3 1]>>stream If you buy through links on our site, we may earn a commission. My Sales. By signing up you are agreeing to receive emails according to our privacy policy. and our and our https://31-cache11.stubhubstatic.com/cms/content-content/legal/images/Notice_of_Dispute.pdf. StubHub Notice of Dispute. And best of all, the practical effect of StubHubs user agreement requiring it to pay all the arbitration costs (these costs alone can run several thousand dollars, which is probably a lot more than the cost of the concert tickets youre asking to be refunded), and possibly your lawyers fees and costs too, is that StubHub should be strongly incentivized to pay your refund claim rather than dispute it.[7]. StubHub has 30 days to respond and after that you can file to proceed to arbitration through the American arbitration Association where the case would be heard via telephone through an arbitration proceeding. Daphne, AL 36527 To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). 0000009849 00000 n Customer service all the way to your seat, 2000-2022 StubHub. [1] This article is written for use by U.S. residents; if you reside outside of the U.S., certain parts of the user agreement discussed in this article may be inapplicable. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Scan this QR code to download the app now. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. StubHub is committed to providing a forum for resolving disputes with customers in a fair and efficient manner. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. 0000006183 00000 n In conjunction with my Notice of Dispute with StubHub I also filed a dispute with my Chase Sapphire Reserve credit card. Suite 101 Suite 1800 Financial Center Re: Disputing A Charge = Locked StubHub Account? You may download a form Notice. Is there any type of fee to cancel a listing that has not sold? StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. |, How to Get a Refund from StubHub Because Getting a Future Credit for an Event That May Never Happen Just Sounds Sketchy. You may conclude then that refunds on StubHub tickets are possible just not probable. Are You Having Trouble Getting in Touch With StubHub? I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. Yes Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Danielle is the author of this solution article. It is possible to request a refund on a purchased StubHub ticket manually. Another way you might reach the company is by sending them an email. Cookie Notice This article has been viewed 59,334 times. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"