13 Birmingham pubs named after royalty - but are they celebrating the Kings Coronation Weekend? The report made furthest from the West Midlands city came from a complainant more than 150 miles away. Read about our approach to external linking. ( The vehicle is then checked in person by our trained vehicle inspectors. which may be legally privileged and/or subject to the provisions of Wolverhampton Council has always defended its position, stating that it oversees enforcement operations all over the country, and that any profits it makes from licensing are ploughed back into the scheme. Explore in 3D: The dazzling crown that makes a king. ZLP J;i Pi(KBR :J((ZJ(RRQE QE Q@ )))hEPEPRI@Rs@)ii(z <> A Wolverhampton private hire driver who overcharged a customer, while taking her on an uninsured journey that wasn't pre-booked, has had her licence revoked. Let us know what you think has gone wrong and how you think we can correct it. Established in 2008. u&?JC Simple! Wolverhampton City Council, Download a zip file of all correspondence, Enforcement of standards in private rented sector, Noise complaints for Premier League stadiums, People banned from council-owned buildings. `!DR Wolverhampton registers about a third of England's taxi drivers, according to a report. The secret mine that hid the Nazis' stolen treasure. Please notify City of Wolverhampton Council licensed Hackney Carriages and Private Hire Vehicles are referred to collectively as 'taxis' in this policy. ( of how you may appeal (if appropriate). Taxi Complaints - Report a taxi driver | City Of Wolverhampton Council Complaints about taxi drivers. (Q@QH( He backed plans for a government review into licensing, saying it should "bring it up-to-date and to create a regime that is fit for the 21st Century". Where complaints are made, the Council has a key performance indicator (KPI) for all complaints involving safeguarding concerns to be investigated within one day. L thompson made this Freedom of Information request to Wolverhampton City Council Members of the council's regulatory committee are set to discuss the matter on Wednesday. Wolverhampton Council hands out 15,000 taxi licences in one year to drivers across UK By Peter Madeley Wolverhampton Transport Published: Jan 10, 2020 Comments Wolverhampton Council. In the last year, we have covered: These operations are conducted in partnership with officers from the respective licensing authority, as well as the local police force and representatives from the Driver and Vehicle Standards Agency (DVSA). Wolverhampton Council, City of Wolverhampton Council Taxi Licensing Safeguarding Statement (JaIKE9R@J_sMjJ ZJU%0 You can be certain that youre talking to the right person at the right time. disseminate the information contained within this e-mail. The applicant is also checked against the National Anti-Fraud Networks (NAFN) National Register of Refusals, Revocations and Suspensions (NR3S). have been taken to ensure that no viruses are present. City of Wolverhampton Council licensed Hackney Carriages and Private Hire . 13 Birmingham pubs named after royalty - but are they celebrating the Kings Coronation Weekend? Across 2021 and 2022, 55% of applicants failed this assessment. disseminate the information contained within this e-mail. 3 0 obj In Birmingham, where there have been four serious sexual allegations against drivers licensed in Wolverhampton, the council said it was concerned the Deregulation Act had "resulted in a situation where there are many vehicles and drivers in the city over whom the council has no enforcement powers". Taxi drivers and council colleagues say farewell to Elaine Moreton (centre) who is retiring at the age of 75 after 39 years' service. Finally, the driver must attend our offices in person, where they undergo facial verification against their driving licence and proof of right to work in the UK. ^PER`QE Before April 2015, there. The Council has never refused a request from a licensing authority for a compliance operation in their area. NOTE: Please do not edit the subject line when replying to this email. Download stream City of Wolverhampton Council Private Hire & Hackney Carriage Complaint Procedure Please provide your details so we can keep you informed on the outcome of the complaint you wish to raise.. In some case, a fee may be payable. The Council also considers whether the complaints against the driver necessitate consideration by the Disclosure and Barring Service for the former driver to be added to the children and/or vulnerable adults barred lists. In that year a change in the law allowed private hire drivers to operate in a different area from where they obtained a licence. She then more than doubled the price for the uninsured journey. It has granted 35,035 private hire licences since 2017, pumping 8.7m into the authoritys coffers. Navdeep Nijjar 2023 BBC. "Since 2015 I know that there have been more complaints over sexual harassment, accidents in taxis and illegal pick-ups, all different things have been going on. If you are not the intended recipient, an addressing or transmission error Taxi drivers protesting in Wolverhampton last year over the city council's controversial licensing system. Wolverhampton Council, "What is really important is that we make sure we bring the taxi drivers in on this. Help us protect your right to hold public authorities to account. endobj mySociety proceeding with your request. xUMo0#HMH,mQ-Uki66>X{o<3n|uYK6+m Best and worst companies at resolving issues. (h-! (%P P0PH(h@ vZ( (( Read about our approach to external linking. ( (IKFh I@Q@ E- QE QE QE QE QE QE QE QE QE QE QE RR ( ( ) sG4sH999999( ()i)h( (QE mySociety DearL Thompson Private hire drivers have been accused of sex crimes over 150 miles away from where they are licensed, Taxi drivers have held protests around the country over cross-border hiring, Taxi drivers in Wolverhampton say they have been protesting about the issue for years. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. ( C " This email contains proprietary confidential information some or all of Blackpool taxi drivers bypassing resort's regulations with We will inform youif this is <> ( Taxi drivers licensed by a council which is accused of threatening public safety are suspected of serious sexual offences. Wolverhampton 2023 BBC. As such, the Council considers those applications and where the applicant is fit and proper, a licence is granted. His comments follow reports last year that councillors in the West Midlands had criticised The City of Wolverhampton Council for operating a "more lenient" licensing system for private hire. ( The driver can only undertake work in a vehicle licensed by City of Wolverhampton Council. (ZNh ( (((((((((( (EPEPI-Nh9G4sG4 sG4sG4 S{4 In response to your request, please see attached our response to your The BBC is not responsible for the content of external sites. Resolve your Wolverhampton City Council Complaints for free | Resolver UK [1][Wolverhampton City Council request email] Donate and support our work. Read about our approach to external linking. Magistrates dismissed Sahrish Rahat Ayubs appeal against Wolverhampton Councils decision to revoke her private hire driver licence. P(j _JZm(AI OJ)i(QEZJZ %zQ@-% QI@PIKE %Q@ QKE %Q@Q@IE QE Rw(A((((((((((((EPEPER9(4sKI !PEPIKE %- QE Q@(AEP ( ( ( ( ( J ( QZ((G4 !h % QE @sG4 QKI@4sG=> GKu H( EJ)i(RQ@Q@y KE( ()(C Placing members of the public at unnecessary risk by taking a booking without valid insurance is unacceptable.. An enquiry is also made to the DBS to determine whether the information is that the driver has been added to a barred list and is prohibited from working with children and/or vulnerable adults. ( The authoritys total income from private hire and Hackney Carriage licensing was 157,482. This request has been closed to new correspondence. Governance If the applicant is renewing their licence or has held the same licence within the last 12 months, they must provide an HMRC Tax Check code to show that they registered to pay tax. Slower processing times and higher fees elsewhere had encouraged many drivers to choose Wolverhampton. The data was provided in a Freedom of Information request. If not, we will refer your complaint to the manager responsible for the service you're unhappy with. Before becoming a driver,. If you are not the intended recipient, an addressing or transmission error Councillor Mike Bird, the leader of Walsall Council, said he favoured a change in legislation as the current system was making a mockery of local authority licensing laws. "They will know for example, that the children live together in residential care homes and become friendly with them, and quite easily take advantage of a particular vulnerability by being approachable by offering a sense of fulfilment to that child by offering things that are perceived to be quite adult or responsible such as alcohol, drugs and gifts, and begin grooming them that way before abusing them.". Thank you for your request for information received on6 November What action has been taken by Wolverhampton council? Dear Wolverhampton City Council, Number of Private hire taxi operators who have breached their operators licence conditions including name of operator and details of breaches from 2017 -2019 . endobj The campaign also highlights the risks involved in taking an unlicensed vehicle and how to identify a legitimate taxi or private hire driver. endobj This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. On April 29, 2020, council officers received a. ( List of Private Hire Operators - WhatDoTheyKnow PDF Taxi CCTV Policy - Wolverhampton ( privacy legislation. ( 2019aboutTaxi complaints The customer had been provided with a business card containing Ayubs personal phone number and she told him she had set up her own business. <> Taxi drivers and council staff say a fond farewell to the 'queen of (PE QE Q@ EPEPEPEPQGE Q J( However, there remains no official system of ensuring all authorities are aware of suspected criminal activity, although the council "refutes any accusation" of failing to pass on details. ( is a registered charity in England and Wales (1076346) ( (@QE WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. This training is only available in English and covers the following: This syllabus is regularly reviewed, including with the Local Authority Designated Officer (LADO) and Partnership Strategic Exploitation Co-ordinator. A Ministry of Transport (MOT) certificate dated no more than 10 days prior to the application date must also be provided. . With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Wolverhampton City Council. City of Wolverhampton Council takes taxi licensing seriously. The court heard that Ayub frequently carried the passenger without their journeys being pre-booked through a licensed private hire vehicle operator which is illegal and contrary to Section 45 of the Town Police Clauses Act 1847. Where there is information on the applicants DBS certificate, this is considered in accordance with the Councils Guidelines. 2. PDF Taxi CCTV Policy - Wolverhampton Subscribe to one or all notification sources from this one place. the case and advise you of your rights to request an internal review and Six of the drivers in the CSE reports had their licences taken from them but the seventh complaint was not upheld. ?$;@>~T&qM+lT?zgi-]rlR%I*ndshgU / City of Wolverhampton Council takes taxi licensing seriously. Council cannot accept responsibility for any loss or damage arising from Summary of CCTV Requirements 1. A driver working in Southampton when a serious sexual allegation was made against him in October 2017, A Wolverhampton taxi driver accused of being involved in child sexual exploitation on 16 June 2017 in Bolsover, Derbyshire, A serious sexual allegation recorded as taking place in Mansfield, more than 70 miles away, on 3 October 2016, One allegation of CSE made in Shropshire in January 2018 along with two other serious sexual allegations in 2017, In Telford, where authorities have dealt with. This policy relates to surveillance cameras, also. ( Enquiries are made with those authorities and any previous complaints considered with the Councils Guidelines. If you need to make a complaint about a driver or a vehicle, . Freedom of Information Act 2000 9 0 obj all of the information you have requested. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? )i( ( 4G ( SocietyWorks Ltd On April 29, 2020, council officers received a complaint that Ayub, aged 25, had picked up a passenger who had not pre-booked, which is a requirement of both her private hire licence and car insurance policy. Did this woman die because her genitals were cut? which may be legally privileged and/or subject to the provisions of <> The service has never failed an audit. Download View as HTML. ( Public safety is paramount and we are constantly working to improve our processes to protect people. The request was refused by Wolverhampton City Council. Why is my taxi from another city? - BBC News If we decide a fee is payable, we will Political Editor for the Express & Star. might not provide that informationto you. Applicants are also required to disclose any previous licensing history. ( hh hh hhQ@%- QK@ EPEPPQE QEQE QE QE0 The delegation was agreed by the district authority's cabinet on. Wolverhampton City Council, Download a zip file of all correspondence, Children and adults removed by social services due to poor housing conditions, Correspondence between UBER BRITANNIA LIMITED and Wolverhampton City Council. complaints against drivers, are less likely to occur in an environment . City of Wolverhampton Council said it prioritised local taxi driver applications. Customer Engagement Officer Dear Wolverhampton City Council, Please provide number of complaints received by council in relation to uber taxis from 2015-2019 . We take passengers safety and wellbeing seriously. privacy legislation. (%-% ii(BsKIh9O/4 GS jJV ( ^j@J(QH((((((( JZ(99(J ( ( ( ( ( ( ( ( ( ( ((EPEPER(96 Drivers must have held a UK driving licence for at least one year and this licence is checked as part of the application process. Wolverhampton a magnet for taxi driver applications - BBC News Wolverhampton Council hands out 15,000 taxi licences in one year to Number of Private hire taxi operators who have breached their operators licence conditions including name of operator and details of breaches from 2017 -2019, Information request (05798215). This week, the government said it was tightening taxi safety guidelines and considering stopping drivers from operating hundreds of miles away from where they were licensed. However, if you'd rather complain directly, you can use the above address to contact Wolverhampton City Council. Printed from https://www.whatdotheyknow.com/request/taxi_complaints_4?unfold=1 on May 02, 2023 00:03. (QA!EPEPEPES ) QE QE i90#?WHB CH 7:+ 6YgY]BPU8q-HG-b%+aK`y=DUFB%2)x$T'oSz+! A Freedom of Information request found Wolverhampton Council had handed out 15,000 private hire licences in 2019, bringing in nearly 3.7m in fees. services through our wholly owned subsidiary We couldnt load the mail server logs for this message. )})( %- RJ- K@ J(i)i( ( As of the middle of last month, there were 2,634 applications in the queue, with 1,924 processed but awaiting more information from the applicant. u6`QK@E%E%/z( (Q@RPKE QIKHOQL(QKI@J^h Responsible for local and national political stories, opinion, comment and analysis. If their licence is revoked, this decision is recorded on NR3S, in case the driver tries to apply for a licence at another authority. We provide commercial ( Customer Engagement Officer Run by Volunteers and powered by Alaveteli. Instead, theyre full of the info you need to get things sorted. please follow the link to Wolverhampton City Council Taxi Licensing. (Q@Q@QL(EPE% QKI@-%G4s@ %/4sHhy9 94 ) - QG4 sAE- !()hhJ'zVP(g -%(?i ))QCRPE RQHaEPE%- QI@E)i)hQEQE !BQKE u'49hbm8h! The city council added it had been at the forefront of calls for a national database of drivers. Wolverhampton ( (Q@%- QI@EP'4s@. Are you the owner of any commercial copyright on this page? If you have a complaint about a driver, vehicle proprietor or operator, you can provide information at Taxi Complaints or call our dedicated complaints line 01902 55 TAXI. Learn more about Resolver Pro and how to claim your business. Where new information is found, their licence is reviewed. Many established taxi drivers say the Deregulation Act 2015 is threatening their livelihoods and claim a change in the application process is "risking customer safety". JFIF ` ` C Wolverhampton taxi drivers accused of serious sex crimes Get started now and lets get this sorted. In 2018-19 Birmingham Council issued 1,768 private hire licences, down 11 per cent on the previous year. Reports of child sexual exploitation are among allegations made against drivers licensed in Wolverhampton, but who also operate across England. Governance DearL Thompson Public safety is paramount and we are constantly working to improve our processes to protect people. We willcarry outan assessment J)h )(h (%-PHii(cRHR})sG4sE J`(4QH((EPEPEPEPEPEPEPEPEP2Q[)R 7 0 obj If you hold a current Driver or Vehicle Licence with City of Wolverhampton Council, you will need to register with the "My Licence Portal" to inform of arrests, cautions, charges, convictions and Fixed Penalties as part of your conditions of licence. This includes when drivers are operating outside of Wolverhampton, where drivers are expected to co-operate with reasonable requests from compliance staff authorised in other areas. Yours faithfully %PDF-1.7 endobj Would you be willing to provide a witness statement? Wolverhampton Council has cornered the market, but you have to question whether it is right that a driver can get a licence there but ply their trade hundreds of miles away, he said. <>/OutputIntents[<>] /Metadata 371 0 R/ViewerPreferences 372 0 R>> The licensing authority has been made aware of complaints against drivers via police, other councils and by passengers themselves. Taxi licences | City Of Wolverhampton Council ( Fears have been raised drivers are "shopping around" to find the easiest way to obtain a licence. South Staffordshire Council is handing over taxi and private hire licensing functions to Wolverhampton Council (CWC). View as HTML. Email:licensing@sstaffs.gov.ukTelephone: (01902) 696000, Sign up to receive news and updates from South Staffordshire Council. ( Follow BBC West Midlands on Facebook, Twitter and Instagram. They will investigate your complaint and respond to you direct. the author immediately by replying to this email. endobj has misdirected this e-mail; you must not use, disclose, copy, print or The secret mine that hid the Nazis' stolen treasure.
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